In May, I opened my small business. I got a policy from Travelers for my workers compensation insurance.
I paid my down-payment when I got the policy. About a month later, they sent me a bill for over $800, saying that I'd paid the wrong amount. I talked to my insurance broker, who called them and straightened everything out. About 2 weeks ago, I got a bill for $52.
This seemed reasonable. I called yesterday to pay the $52 and was unable to use their automated system OR speak to anyone- at 1:30 in the afternoon. So I left a message, and today I received a call telling me that I have an outstanding balance of $554 that was due on August 4.
I'm leaving it to the insurance broker to call them back, but I am done. Currently seeking new insurance.