My work policy was canceled twice in 7 months. Both times I figured out I did not have coverage by accident!
I had been without coverage for weeks. I operate a small business with few employees, but need coverage by law. The second time they canceled my coverage they admitted the cancellation notice was returned to them by the post office. When I asked why they did not seek another way of contacting me, thier response was “I cannot control what the post office does”.
They canceled both times for not providing information.
I did not receive a request either time. They did not contact my agent, nothing just stopped coverage without notification of any sort.