Travelers Insurance Company Reviews

It's Browning and Browning insurance agent. The one in medford. I talked to Marta once. To get home owners insurance. She said she would send me an email to look it over. I've never received it. I have called numerous times and left messages. But no one will return my calls.

I took out a travel insurance with Quidco compare travel insurance with I bought yesterday, I havent received any notification to say my £18 has been tracked. My name is Mrs k maybury and my email is kimmaybury@***.com. Will you advise me what is happening to this. Many thanks K maybury

I was injured at work , they accepted the claim even though the agent was very unprofessional, i wasnt able to return to work and they refused to pay me my benefits ! Now i have to deal with going to court just for them to start paying me the money they owe!!!!

Nope its all good I canceled you guys. Thanks for the help thanks again. Ps when people call maybe have fluent English speaking people.

poor transition of information about changing my ins adjuster who was more cruel that the first one in SD office. supervisor did not have the insight to assign a new ins adjuster to improve interaction and service to me as customer. i was very excited to work with travelers ins because of their stellar reputation. Now, after this painful claim experience, i am going to change providers and find a new car ins because GEICO is connected to Traverlers. i

User's recommendation: if you live in SD, cA .....find another home onwers ins company because travelers ins group is terrible and no home office to vis.

Company referred me to sub par collision company that they do business with that did not give me the estimate he outlined over the phone about what it is they do. Once he realized I was not going to business with them. Priced parts that could not even be found at that price. It was a way to force me to do business with them and of course if I returned, I am certain he would have found something he could not see. Told insurance adjuster about the experience and went else where but not honoring the estimate. She was more concerned about closing the claim. The whole experience with this company was horrible. I am now in the market for new auto and home insuance.You Che

User's recommendation: cheap insurance equates to poor customer service.

We have been Travelers Insured for over 5 years. Home and Auto. 10Days with no response BS for waiting documents.

User's recommendation: Do not USE TRAVELERS INSURANCE.

The individual who came to my home after major flooding inside misrepresented at least 75% of what i was assured of receiving! Mainly they did not leave dehumidifiers nor fans. After days.. then weeks passed an individual named Sammy Clements came to access the terrible situation and became irate after I refused to pay him 5,255.00. Called me a psychotic *** and will not release my personal belongings.

User's recommendation: Don't use the Brookhaven, MS Service Master.

I fell at work and crushed my upper body,,collarbones /clavicle,R shoulder blade/.sternum/ fractured my lower back and my neck .. These guys Hid my injuries and forced me to heal broken.. I complained from the beginning that I could feel my chest and collarbones popping and cracking,litterally moving. They lost the original imaging and never authorized any medical help for my complaints. I tried to go to my union insurance and outside workcomp,but no one would touch me. Now its all coming to light.. Ive been gangstalked and ran off the road,,hacked and my inheritance stolen. wrecked 3 vehicles because of the stalking .. I think they have done so much to me that people are taking notice finally. They have crossed the line..

User's recommendation: record all doctors appts,,it stops the fraud.

Liars worst company they depreciate your property 85 after the tree falls on your house still have in my bedroom ceiling since 8/4 im a single young woman dont appreciate intimidation by men

User's recommendation: Never.

COPY OF COMPLAINT FILED WITH WA ATTORNEY GENERALS OFFICE I believe that Travelers Insurance Company has taken illegal collection action against my company, Access Real Estate Services. While a charge was under dispute, Travelers Insurance sent my account to a collection agency without warning. The letter I received from the collection agency is attached. Prior to receiving the letter from the collection agency, there was confusion between myself and my insurance broker at the time Rice Insurance concerning the need to complete a Travelers Insurance Workers Compensation Audit. The policy in question was for an employee living in Colorado. Colorado requires that we have a workers compensation policy for employees working from their state. I knew the Colorado employee was moving to Washington within a little more than a month of the new policy period. So, I saw no need to spend my time completing audit paperwork for a policy that I was going to cancel soon. I was never informed of the importance of completing the audit paperwork by my previous insurance broker. This event led to my firing Rice Insurance after I received a bill from Travelers that I did not understand. Following the receipt of the bill from Travelers I contacted them and was informed that the audit paperwork needed to be completed. I completed this paperwork and did not hear from Travelers Insurance company after our latest email exchange on July 24, 2020. As you can see in my response to Travelers Insurance I sent my response to auditsupport@***.com. The response I received was another bill without an explanation. At this point, I was beyond frustrated with the situation and called Travelers Insurance again. I was unable to reach any kind of understanding with the numerous people I talked to on the phone and informed them I considered their bill illegitimate at that time. Some important facts to note: 1. At this point in time I had paid Travelers Insurance for the entire coverage period for 10/24/2018 to 10/24/2019 in the amount of $423.00. 2.At this point in time I had paid Travels Insurance for the entire coverage period for 10/24/2019 to 10/24/2020 in the amount of $431.00. 3.The latter policy period was cancelled on December 3, 2019. 4.I was expecting a refund from Travelers Insurance for the unused policy period. I then received another bill from Travelers without explanation how they arrived at the amount they claimed our company supposedly owed. I again called Travelers Insurance and was unable to reach any form of understanding with them as to why they were claiming our company owed them anything. Following this exchange, I filed a complaint on the Travelers Insurance contact us page via the internet. Shortly following that complaint, I received the attached letter from Windham Professionals (collection agency). I responded by contacting the collection agency and letting them know the amount is under dispute. I also contacted Travelers Insurance again and had another unsuccessful attempt to resolve the issue with them. I pretty much demanded at this point that someone capable of explaining this to me contact me. This morning I received a call from Travelers Insurance during which I was informed that the policy I had purchased had some kind of nonrefundable clause, so I was not due a refund for the policy period 10/24/2019 to 10/24/2020. However, I did not receive any explanation as to the amount they claimed I owed other than it was related to the audit for the period 10/24/2018 to 10/24/2019. As I stated above, Travelers Insurance failed to respond to my email on July 24, 2020 and has never communicated with me about the audit results. I want Travelers Insurance to provide a copy of the policy agreement with my signature on it that clearly exhibits this nonrefundable clause the person I spoke to this morning informed me of because I have no such paperwork in my possession. I also want Travelers Insurance to provide a written explanation that explicitly demonstrates how they resulted in the amount they claim I owe, $155.00. Until such a time that I receive that information, they should discontinue their attempt to collect a debt I consider under dispute. The Travelers Insurance policy number is Ub-0L042641. Travelers insurance phone number is 800-252-****. Thank you for your assistance.