Contact Travelers Insurance Company Customer Service
Travelers Insurance Company Phone Numbers and Emails
Toll-Free Number:
-
(866) 336-2077
Customer Service:
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(866) 615-8434Get a Quote
-
(800) 842-4271Premium Audit
-
(800) 441-4378Retiree Services
Travelers Insurance Company Emails:
Accessibility
Legal
Privacy Inquiries
Contact Information
Travelers Insurance Company Website:
Travelers Insurance Company Help Center:
Corporate Office Address:
Travelers Insurance Company
Attn: Consumer Affairs
One Tower Square, 8MS
Hartford,
CT
06183
USA
Other Info (opening hours):
Mailing Address:
Personal and business Insurance payments
PO BOX 660307
Dallas, TX 75266-0307
Investor Relations and Consumer Affairs (Complaints)
One Tower Square
Hartford, CT 06183
Summary of Travelers Insurance Company Customer Service Calls
148
TOTAL
CALLS
CALLS
09:09
AVG CALL
DURATION
DURATION
20%
ISSUES
RESOLVED
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Travelers Insurance Company?
Payments and Charges Question:
- “Pay my bill”
- “Bill”
- “Improper charge”
Product/ Service Question:
- “Car insurance quote”
- “A quote for home & auto insurance”
- “I need to add my car insurance”
Request for Information Question:
- “Checking status of a claim”
- “I need information regarding homeowners ins”
- “About an old ins policy”
Activation/ Cancellation Question:
- “Cancel my car”
- “Canceled policy”
- “Cancel policy”
Staff Question:
- “Need to speak to someone in customer service”
- “To contact the company I pay every month and then chase them down if I ever have a need to make use of what their services costs me.”
Return/ Replace Question:
- “Change account for payment”
- “Windshield replacement”
Shipping and Delivery Question:
- “Because my father have a claim in and they destroyed his basement and Mr. Ryan Stuart has been giving him a run around and they chose a contractor and never asked him to seek his own. He never received the check to star the repair”
Account Question:
- “Am having trouble logging into my account”
Cards Question:
- “It get copy ogF my card”
Other Question:
- “Accident”
- “Policy information”
- “Current claim”
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Travelers Insurance Company