Travelers Insurance Company Phone Numbers and Emails

Toll-Free Number:

  • (866) 336-2077
Send Message

Customer Service:

  • (866) 615-8434
    Get a Quote
  • (800) 842-4271
    Premium Audit
  • (800) 441-4378
    Retiree Services
  • (888) 695-4625

Billing:

  • (800) 252-2268
  • (800) 842-5075

Claims:

  • (800) 252-4633
  • (800) 238-6225

Headquarters:

  • (800) 328-2189
    Company Directory

Technical Support:

  • (877) 754-0481
    MyTravelers Technical Assistance

Travelers Insurance Company Emails:

Accessibility
Legal
Privacy Inquiries
Is this your business?
More phone numbers and emails Less phone numbers and emails

How to Contact?

Most Popular Number:

(866) 336-2077
Total calls: 85 Issues resolved: 3 Last call: Mar 15, 2024

What Is the Travelers Insurance Company Customer Service Phone Number?

Travelers Insurance customer service offers many phone numbers to contact the support team. The toll-free Travelers Insurance phone number many customers reach out to is 1-866-336-2077. To get a quote from the support team, the best numbers to dial are 1-866-615-8434 and 1-866-761-4619. For retiree services, call Travelers Insurance at 1-800-441-4378. If you wish to contact the support team for claims, the company has introduced two separate phone numbers. These Travelers Insurance numbers are 1-800-252-4633 and 1-800-238-6225. Yet another Travelers contact information is 1-877-754-0481. This number is specific to concerns related to technical problems.

What Is the Travelers Insurance Company Address?

The company has published three Travelers Insurance addresses dedicated to different issues. First, Travelers headquarters is at Travelers Insurance Company Attn: Consumer Affairs One Tower Square, 8MS Hartford, CT 06183 USA. While it is the primary location for the company's business affairs, customers take this location as Travelers Insurance claims address. If you have to post important documents, use Travelers Insurance mailing address, PO BOX 660307 Dallas, TX 75266-0307. Yet another Travelers Insurance address is One Tower Square Hartford, CT 06183. This is dedicated to investor relations and consumer affairs and complaints.

What Are Travelers Insurance Company Business Hours?

There are Travelers Insurance customer service hours that are different from one purpose to the other. For this, it’s best to visit the official website, head to the Contact Us page, and see several Travelers Insurance phone numbers with specific business hours. For example, the representatives are available Monday-Friday from 8:00 AM to 11:00 PM ET to get quotes online. While on Saturday, the business hours are between 8:30 AM and 6:30 PM ET, on Sunday, the operational hours are from 8:30 AM to 6:00 PM ET. If you must report your auto, home, and personal property claims to Travelers Insurance customer service by telephone or online through MyTravelers, avail of the service 24 hours a day, 365 days a year. If it’s the technical assistance you need to log into your MyTravelers.com, the business hours are between 8:00 AM and 8:00 PM ET, Monday through Friday. So, it’s best to check the website and determine the business hours before making the call.

How Can I Contact Travelers Insurance Company via Email?

You can contact Travelers Insurance customer service by emailing them. For general information, the correct Travelers Insurance email address is consumeraffairs@travelers.com. You can write to this email about your problems or more information about the services. You can use this address as Travelers claims email. For privacy-related issues or doubts, email your questions to privacy@travelers.com. Another email address that you can reach out to is accessibility@travelers.com. The team reviews your email address, analyzes your concerns, and gets back to you within two to three days.

PissedConsumer Club

Contact Information

Travelers Insurance Company Website:

Travelers Insurance Company Help Center:

Corporate Office Address:

Travelers Insurance Company
Attn: Consumer Affairs One Tower Square, 8MS
Hartford, CT 06183
USA

Other Info (opening hours):

Mailing Address:

Personal and business Insurance payments

PO BOX 660307

Dallas, TX 75266-0307


Investor Relations and Consumer Affairs (Complaints)

One Tower Square

Hartford, CT 06183

More contact details

Travelers Insurance Company Rating Based on 118 Reviews

Rating details

1.3
more details
Customer service
Reliability
Website
Product or Service Quality

Rating stats

Rating trend

Summary of Travelers Insurance Company Customer Service Calls

148 TOTAL
CALLS
09:09 AVG CALL
DURATION
20% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Travelers Insurance Company?

Payments and Charges Question:

  • “Pay my bill”
  • “Bill”
  • “Improper charge”

Product/ Service Question:

  • “Car insurance quote”
  • “A quote for home & auto insurance”
  • “I need to add my car insurance”

Request for Information Question:

  • “Checking status of a claim”
  • “I need information regarding homeowners ins”
  • “About an old ins policy”

Activation/ Cancellation Question:

  • “Cancel my car”
  • “Canceled policy”
  • “Cancel policy”

Staff Question:

  • “Need to speak to someone in customer service”
  • “To contact the company I pay every month and then chase them down if I ever have a need to make use of what their services costs me.”

Return/ Replace Question:

  • “Change account for payment”
  • “Windshield replacement”

Shipping and Delivery Question:

  • “Because my father have a claim in and they destroyed his basement and Mr. Ryan Stuart has been giving him a run around and they chose a contractor and never asked him to seek his own. He never received the check to star the repair”

Account Question:

  • “Am having trouble logging into my account”

Cards Question:

  • “It get copy ogF my card”

Other Question:

  • “Accident”
  • “Policy information”
  • “Current claim”

Compare Travelers Insurance Company To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Liberty Mutual Insurance image
602 reviews
1.5
Progressive Insurance image
1382 reviews
1.6
The Hartford image
184 reviews
1.4
Write a review
Do you have something to say about Travelers Insurance Company? What happened? What can we help you with?
Submit review Don't show this popup