Travelers Insurance Company Phone Numbers and Emails

Toll-Free Number:

  • (866) 336-2077

Customer Service:

  • (866) 615-8434
    Get a Quote
  • (800) 842-4271
    Premium Audit
  • (800) 441-4378
    Retiree Services
  • (888) 695-4625

Billing:

  • (800) 252-2268
  • (800) 842-5075

Claims:

  • (800) 252-4633
  • (800) 238-6225

Headquarters:

  • (800) 328-2189
    Company Directory

Technical Support:

  • (877) 754-0481
    MyTravelers Technical Assistance

Travelers Insurance Company Emails:

Accessibility
Legal
Privacy Inquiries
More phone numbers and emails Less phone numbers and emails

Travelers Insurance Company Contact Information

Travelers Insurance Company Website:

Travelers Insurance Company Help Center:

Corporate Office Address:

Travelers Insurance Company
Attn: Consumer Affairs One Tower Square, 8MS
Hartford, CT 06183
USA

Other Info (opening hours):

Mailing Address:

Personal and business Insurance payments

PO BOX 660307

Dallas, TX 75266-0307


Investor Relations and Consumer Affairs (Complaints)

One Tower Square

Hartford, CT 06183

Edit Business Info

Travelers Insurance Company Rating Based on 111 Reviews

Rating details

1.3
more details
Customer service
Website
Reliability
Product or Service Quality

Rating stats

Rating trend

Summary of Travelers Insurance Company Customer Service Calls

53 TOTAL
CALLS
04:03 AVG CALL
DURATION
15% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Travelers Insurance Company Customer Service?

Product/ Service Question:

  • “Pay my car insurance”
  • “Need current insurance card”
  • “Home owners insurance”

Request for Information Question:

  • “How much do i need to reinstate my insurance”
  • “Need to speak with Jennifer langenhop”
  • “Want to see about adding flood insurance to my policy”

Payments and Charges Question:

  • “Item fees charged”
  • “Pay bill”
  • “Pay my bill”

Return/ Replace Question:

  • “Change account for payment”
  • “Windshield replacement”

Cards Question:

  • “It get copy ogF my card”

Activation/ Cancellation Question:

  • “Cancel my car”

Staff Question:

  • “To contact the company I pay every month and then chase them down if I ever have a need to make use of what their services costs me.”

Other Question:

  • “Pay”
  • “Flat tire”
  • “Policy”

About

Travelers Insurance Company Terms of Service
To read more: https://www.travelers.com/w3c/legal
Travelers Insurance Company Privacy Policy
To read more: https://www.travelers.com/privacy-statements/index.aspx
Top Travelers Insurance Company Services

Claim, Workers Compensation Claim, Auto Insurance

Travelers Insurance Company Pros and Cons

Pros: Initial customer service, Scumbags, Auto insurance rates, Overall claim agent alex was very nice, Initial contact person taking claim pleasant

Cons: Customer service, Worse insurance company ever, Poor follow up, I had to pay for their mistakes, Claims department

Summary

When it comes to unknown future and uncertain possible problems and accidents, people try to protect themselves from all possible contingencies. That's why insurance field is so perspective and asked-for. Travelers is one of the U.S. largest and leading property casualty companies founded more than 150 years ago. It offers its customers 22 product lines referred to individual, business, financial and international insurance segments. Travelers' main mission is minimizing risk, preventing loss and helping its customers to be ready to the unknown future. There is no better proof of Travelers dedication to main purpose is protecting customers from loss - than its keeping step with innovation and readiness to transform the industry.

Travelers Insurance Company reviews and complaints

Travelers Insurance Company is ranked 282 out of 1204 in Insurance category

Payment Methods

Edit Description

Compare Travelers Insurance Company To

Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Liberty Mutual Insurance
540 reviews
1.5
Progressive Insurance
1250 reviews
1.5
GEICO
1603 reviews
1.6
Write a review
Do you have something to say about Travelers Insurance Company? What happened? What can we help you with?
Submit review Don't show this popup