Travelers Insurance CompanyComplaints and Reviews

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1.3 Based on 30 reviews
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  • Customers like
    • Auto insurance rates 1
    • In words 1
  • Customers don't like
    • How badly i was treated and the dishonesty of this company 3
    • Customer service 3
    • Slow claims 2
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I called Travelers on behalf of my mother who passed away and had a policy with them. After an automated voice activated switchboard had routed me to the incorrect person, wasting five minutes and forcing me to start the process all over again, I reached a person telling me I needed executor papers in order to make any changes. Apparently a death certificate isn't good enough. In the meantime her account continues to have money taken out thus... Read more

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I'm dealing with traverlers, through workers comp. They are the absolute worst to deal with. I really hate speaking with my adjuster

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Travelers Insurance Company - Travelers Home insurance
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I recently switched from Geico to Travelers for my home and car insurance. The car insurance was substantially lower and the home insurance a bit higher. All policies had the same coverage. I wanted to stay with one company so I bundled with Travelers. One month later I received a letter saying my home insurance has been terminated because " A recent inspection revealed unfavorable physical conditions of the property" as describe "The asbestos... Read more

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I was assigned to an adjuster do to a worksite accident. I have called him several times and left several emails. He is always at lunch, busy or on vacation. I called the company in Diamond Bar The people who answer the phones and the other adjusters are not very helping. They give you the run around. How do we get help? Read more

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Been on work comp threw travelers for over a year with multiple injuries from work and unless you have a lawyers they will do everything in there power to no help you and give you the proper treat ment katie myrick is a racist who cares nothing about injured workers

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I called them to see if I could get a better deal on my truck insurance. I live in an RV,I own out right, I also own my truck outright. My husband & I paid cash for them when he was an oil field electrician & I work in health care. I was informed that our RV could NOT be considered an appropriate home. And therefore,they could not do business with me. I asked the sorry &%$ if he was aware of how much an RV cost & I paid cash, LOST MONEY JERKS!... Read more

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I had been using Traveler's for home and auto for 1.5 years. During my last six months I was hit from behind by another vehicle. That vehicle drove off--hit and run. I suffered a concussion from the incident and 5,000 worth of damage to vehicle. Travelers assured me that this was a no-fault accident and would not count against my record. 6 months later, I was dropped--without any notice. After discovering that I had a lapse of insurance... Read more

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I got hurt back in January 29, 2016 I was out of work for 6 weeks and doing physical therapy for almost 9 weeks, today's date is April 14, 2016 and I still haven't get pay for the days or time that I lost at work because I was injured, I fill up a Maryland State workers compensation form that Travelers ask me to do so I can get pay and already have been 4 weeks since I fill up that form and still haven't heard anything, I e-mail the... Read more

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Don't let Travelers keep stealing from Children. Honor court ordered liens for child support before you settle witj the deadbeat. You are unscrupulous. Dishonest and uncaring. How would you feel if it were your kids

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Looking for other parents who the Child support services issued a lien on a workman's compensation judgement that paid out, but Travelers never paid you and ignored the court ordered lien. Im thinking class action lawsuit.. please stand up for your children and what they are rightfully owed. This company banks on the poor keeping their mouth shut and just not having the strength or will power to fight for what is right. There is strength in... Read more

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