Travelers Insurance Company Complaints and Reviews

  • Threatening letter1 votes
  • Property inspector1 votes
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  • Aug 06, 2014
  • Travel
  • Ineffective Household Insurance
  • 661

i have busted pipe that caused leaks on the floor, walls and ceilings. initially, i did not call travelers because i wanted to fix the problem by repiping my house. when my plumber opens the walls and ceilings, he found water damage so the damage to my house was bigger than i thought. because of this, i called travelers to file a claim. the adjuster came to my house after 3 days of filing the... Read more

Was this review helpful? 8 1

I did board up service for a customer that had a car run through the storefront windows of his business we're on six months being boarded up the company Travelers Insurance paid $2000 which a thousand was bored up $4100.00 job what kind of joke is this I would suggest to go to a different insurance company if you want to be insured properly Add comment

  • Mar 23
  • Auto Insurance
  • Tulsa, Oklahoma
  • Insurance Claim
  • 15

Travelers took forever to contact me and then told me to get an estimate, which I did. They said they would cut me a check and I could then get my car repaired. Tried to take the car in on Thursday when the repair shop was not busy and was told it had to be in on a Monday only as that was the only day that they would rent me a "loner" car. Went in next Monday and was given a small used car... Read more

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My car was parked and was hit by an insured from travelers and they are taking forever to take responsibility! They won't even give me a renal car until they take responsibility and my car is unsafe to drive! Add comment

  • Jan 18
  • Property Insurance
  • Chattanooga, Tennessee
  • Homeowners Insurance Claim
  • 196

I have Travelers Homeowners and Auto. I haven't used the plan at all. I used it when my water heater and furnace went out due a flood in the basement. The adjuster came and measured my home for square footage and reviewed other area which had nothing to do with the claims. Two days later, she called to say my claims were denied. I never experience this method before. I was told it was denied... Read more

Was this review helpful? 2 1

I canceled my insurance with your co. In june. And you are harassing me on this insurance aduit. Asking me for tax info that you never ask for when i had insurance with you. Also you turned this over to collections after i call you and told you i was working with you. JAK Services 330 687 1790 Add comment

Travlers said I owed my last month's insurance before renewal on car insurance but not renters insurance when it was due at same time. In mean time knowing I was all caught up with insurance with travler changed companies instead of renewing with them. Now I'm being sent to collections. Just because I changed companies, they take me to collections???? Add comment

  • Dec 12, 2014
  • Property Insurance
  • Insurance Coverage
  • 1
  • 1
  • 181

After Travelers paid a claim of $16,000 for property damage to other vehicle owners resulting from a tree branch falling from my property, they issued me a threatening letter on home owners insurance coverage and demanded a response in 20 days (letter arrived 6 days after date of letter) on how I would have: an Arborist inspection and report on all trees on property;all trees trimmed and pruned... Read more

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  • Nov 17, 2014
  • Auto Insurance
  • Montgomery, New York
  • Car Repair
  • 166

I hit a deer that was standing in the middle of an interstate highway and there was no way to avoid it. I filed a claim and travelers informed me they would only cover the damages with after market china junk parts. In my opinion. The parts of my Honda that were damaged were certified Honda parts and i expect the same as a replacement for all the money they get paid. They insist on cutting costs... Read more

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  • Oct 28, 2014
  • Property Insurance
  • Naperville, Illinois
  • Insurance Investigator
  • 288

Travelers insurance has their own private investigators and they use outside private investigators as well. Their investigators are usually white males in their 50's, most likely retired cops, but they are known to use husband and wife teams, 2 women, and father/son teams as well. A good portion of these people are overweight because they sit at home on their computer tracking your every move and... Read more

Was this review helpful? 3 2

  • Oct 15, 2014
  • Travel
  • Personal Information Request
  • 83

I called to obtain a quote for just MYSELF driving MY CAR, and was advised that unless I provide them with everyone's names and dates of birth of the people who are living in my house, even if they are not allowed to drive my car and will not be on my policy, they would not give me even a quote. Talk about a Major Invasion of Privacy!!! If someone is not going to drive my car, it is absolutely... Read more

Was this review helpful? 0 3

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