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  • Claims agents1 votes
  • Threatening letters1 votes
  • Property inspectors1 votes
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  • Aug 06
  • Travel
  • Ineffective Household Insurance
  • 349
  • REVIEW RATING 5/5

i have busted pipe that caused leaks on the floor, walls and ceilings. initially, i did not call travelers because i wanted to fix the problem by repiping my house. when my plumber opens the walls and ceilings, he found water damage so the damage to my house was bigger than i thought. because of this, i called travelers to file a claim. the adjuster came to my house after 3 days of filing the... Read more

Was this review helpful? 5 0

Travlers said I owed my last month's insurance before renewal on car insurance but not renters insurance when it was due at same time. In mean time knowing I was all caught up with insurance with travler changed companies instead of renewing with them. Now I'm being sent to collections. Just because I changed companies, they take me to collections???? Add comment

  • Dec 12
  • Property Insurance
  • Insurance Coverage
  • 10
  • REVIEW RATING 3/5

After Travelers paid a claim of $16,000 for property damage to other vehicle owners resulting from a tree branch falling from my property, they issued me a threatening letter on home owners insurance coverage and demanded a response in 20 days (letter arrived 6 days after date of letter) on how I would have: an Arborist inspection and report on all trees on property;all trees trimmed and pruned... Read more

Was this review helpful? 0 0

  • Nov 17
  • Auto Insurance
  • Montgomery, New York
  • Car Repair
  • 66
  • REVIEW RATING 4/5

I hit a deer that was standing in the middle of an interstate highway and there was no way to avoid it. I filed a claim and travelers informed me they would only cover the damages with after market china junk parts. In my opinion. The parts of my Honda that were damaged were certified Honda parts and i expect the same as a replacement for all the money they get paid. They insist on cutting costs... Read more

Was this review helpful? 1 0

  • Oct 28
  • Property Insurance
  • Naperville, Illinois
  • Insurance Investigator
  • 138
  • REVIEW RATING 5/5

Travelers insurance has their own private investigators and they use outside private investigators as well. Their investigators are usually white males in their 50's, most likely retired cops, but they are known to use husband and wife teams, 2 women, and father/son teams as well. A good portion of these people are overweight because they sit at home on their computer tracking your every move and... Read more

Was this review helpful? 2 2

  • Oct 15
  • Travel
  • Personal Information Request
  • 43
  • REVIEW RATING 4/5

I called to obtain a quote for just MYSELF driving MY CAR, and was advised that unless I provide them with everyone's names and dates of birth of the people who are living in my house, even if they are not allowed to drive my car and will not be on my policy, they would not give me even a quote. Talk about a Major Invasion of Privacy!!! If someone is not going to drive my car, it is absolutely... Read more

Was this review helpful? 0 1

  • Oct 09
  • Travel
  • Readington, New Jersey
  • Insurance Coverage
  • 54
  • REVIEW RATING 3/5

Stay away from this company ! The only thing missing from there policies is the gun and the mask! Got turned down for a claim that was legitimate ! Loop holes and skating around the truth is how they get away with it! The people I delt with were nice but that does not matter when they are not there when you need them! Had water leak in my bathroom they wouldn't cover ! My friend had same exact... Read more

Was this review helpful? 0 0

  • Sep 28
  • Professional Services
  • Milwaukee, Wisconsin
  • Workers Compensation Insurance
  • 18
  • 18
  • 230
  • REVIEW RATING 5/5

Travelers insurance is a very unethical company, they will try and intimidate anyone that files a workers compensation case against them. They will fight tooth and nail over medical treatment, including having you go to doctors of their choosing, denying you medical treatment, cutting off your payments, and sending private investigators after you. Travelers insurance has their own private... Read more

Was this review helpful? 4 0

  • Sep 24
  • Travel
  • Oklahoma City, Oklahoma
  • Understaffed Company
  • 98
  • REVIEW RATING 4/5

I was hit by a person with travelers insurance and the drug out the claims process claiming they had a back log of claims and they would get to my claim as soon as they could. When I first reported the claim they said it would take 3-5 days to complete the process. This is the 8th day and when I talked to them they told me they didn't know when it would be completed. I have had Farmers... Read more

Was this review helpful? 0 0

  • Sep 09
  • Travel
  • Damaged Flooring
  • 63
  • REVIEW RATING 4/5

My damaged flooring, material & replacement, will cost me $1600 and they only paid $350 for material. It's not fair as would not have had to replace if their policy holder had not damaged it. Delivery people scratched flooring while removing appliances, plus damaged my back interior door on April 2, 2014. Finally got them to report claim, then was three week before heard from Travelers. ... Read more

Was this review helpful? 0 0

  • Aug 18
  • Property Insurance
  • Ohio, United States
  • Home Inspection
  • 91
  • REVIEW RATING 4/5

Signed up and within 30 days of the home inspection they sent a letter wanting the asphalt driveway repaired/replaced within 2 weeks because grass was able to grow though some remote areas. Although this is not a liability issue their underwriters wouldn't back off this demand. This hassle is in addition to the ongoing 24/7 long hold times regardless of what time of day or night that you attempt... Read more

Was this review helpful? 1 0

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