Travelers Insurance Company Complaints and Reviews

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Travelers Insurance Company
Main address: Attn: Consumer Affairs 06183 Hartford CT
866-336-2077, 800-252-2268, ,
  • 81+2 mobile complaints
  • $410K claimed losses
  • $5K average
  • Show More
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  • Sep 09
  • Travel
  • Damaged Flooring
  • 11

My damaged flooring, material & replacement, will cost me $1600 and they only paid $350 for material. It's not fair as would not have had to replace if their policy holder had not damaged it. Delivery people scratched flooring while removing appliances, plus damaged my back interior door on April 2, 2014. Finally got them to report claim, then was three week before heard from Travelers. ... Read more

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  • Aug 18
  • Property Insurance
  • Ohio, United States
  • Home Inspection
  • 35

Signed up and within 30 days of the home inspection they sent a letter wanting the asphalt driveway repaired/replaced within 2 weeks because grass was able to grow though some remote areas. Although this is not a liability issue their underwriters wouldn't back off this demand. This hassle is in addition to the ongoing 24/7 long hold times regardless of what time of day or night that you attempt... Read more

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Travelers is the worst insurance company out there , rude incompetent adjusters . Horrible service , I have cancelled all policies with them. Stay far away from travelers Add comment


  • Aug 06
  • Travel
  • Ineffective Household Insurance
  • 89

i have busted pipe that caused leaks on the floor, walls and ceilings. initially, i did not call travelers because i wanted to fix the problem by repiping my house. when my plumber opens the walls and ceilings, he found water damage so the damage to my house was bigger than i thought. because of this, i called travelers to file a claim. the adjuster came to my house after 3 days of filing the... Read more

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  • Jul 24
  • Travel
  • Abrupt Service Cancellation
  • 1
  • 1
  • 43

I have been with Travelers for over 10 years I just received a letter saying they were dropping me for a moving violation ( clean driving record before this) Read more

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  • Jul 15
  • Finances
  • Atlanta, Georgia
  • Auto Insurance Cancellation
  • 103

I joined Travelers in April 2014, purchasing full coverage Auto Insurance. I made my down payment plus my monthly payments on time. I received a notice at the end of May that stated that my insurance was cancelled. I called and spoke with an underwriter that stated that they needed proof of previous insurance, which I faxed in. I asked why had they not asked for it and he stated that it was... Read more

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  • Jul 14
  • Property Insurance
  • Monroe, New York
  • Homeowners Insurance
  • 1
  • 1
  • 119

Through an insurance broker I got a very favorable quote for homeowner's insurance from Travelers and purchased the policy for one year beginning 4/15/14. On 4/22/14 a representative of Travelers came to inspect the property, take photos, ask questions, etc. Nearly 2 months later (and 2 payments later) I received a letter from Travelers, dated 6/13/14 citing concerns that, if not addressed, would... Read more

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  • Jul 01
  • Travel
  • Hyde Park, New York
  • Insurance Claim
  • 45

I had made a claim with travelers on May 10 2014 do to a sewer backup it has been 2 months of the normal b/a and run around on op of investigation. Finally after the investigation is complete and they "Review"it they have nothing to go by to deny the claim for my damages besides the fact that I had removed and threw debris out of the home before they came to inspect 3 days later. They are stating... Read more

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Travelers insurance drags their feet and screws their clients by not wanting to pay for claims. We are still dealing with the adjuster Chris and had to go up the ladder to try to get resolution. This is a claim for the severe hail damage we had. Add comment


  • May 02
  • Travel
  • Houston, Texas
  • Workers Comp Case
  • 44

I have been confronting Travelers Insurance for almost 5 years now. After agreeing to conservative treatment since 1992 without any issue with date of injury, cause of injury or anatomical site of injury they now drop coverage. In 2008 my condition had deteriorated to were more radical and of course more expensive treatment was suggested. They went into “delay, deny and wait for him to die” mode.... Read more

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