Travelers Insurance Company Complaints and Reviews

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Travelers Insurance Company
Main address: Attn: Consumer Affairs 06183 Hartford CT
866-336-2077, 800-252-2268, , https://secure.travelers.com/contact-us.aspx
  • 85+2 mobile complaints
  • $410K claimed losses
  • $4.8K average
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Premium      

  • Aug 06
  • Travel
  • Ineffective Household Insurance
  • 172

i have busted pipe that caused leaks on the floor, walls and ceilings. initially, i did not call travelers because i wanted to fix the problem by repiping my house. when my plumber opens the walls and ceilings, he found water damage so the damage to my house was bigger than i thought. because of this, i called travelers to file a claim. the adjuster came to my house after 3 days of filing the... Read more

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  • Oct 15
  • Travel
  • Personal Information Request
  • 12

I called to obtain a quote for just MYSELF driving MY CAR, and was advised that unless I provide them with everyone's names and dates of birth of the people who are living in my house, even if they are not allowed to drive my car and will not be on my policy, they would not give me even a quote. Talk about a Major Invasion of Privacy!!! If someone is not going to drive my car, it is absolutely... Read more

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  • Oct 09
  • Travel
  • Readington, New Jersey
  • Insurance Coverage
  • 20

Stay away from this company ! The only thing missing from there policies is the gun and the mask! Got turned down for a claim that was legitimate ! Loop holes and skating around the truth is how they get away with it! The people I delt with were nice but that does not matter when they are not there when you need them! Had water leak in my bathroom they wouldn't cover ! My friend had same exact... Read more

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  • Sep 28
  • Professional Services
  • Milwaukee, Wisconsin
  • Workers Compensation Insurance
  • 7
  • 7
  • 94

Travelers insurance is a very unethical company, they will try and intimidate anyone that files a workers compensation case against them. They will fight tooth and nail over medical treatment, including having you go to doctors of their choosing, denying you medical treatment, cutting off your payments, and sending private investigators after you. Travelers insurance has their own private... Read more

Was this review helpful? 1 0

     

  • Sep 24
  • Travel
  • Oklahoma City, Oklahoma
  • Understaffed Company
  • 49

I was hit by a person with travelers insurance and the drug out the claims process claiming they had a back log of claims and they would get to my claim as soon as they could. When I first reported the claim they said it would take 3-5 days to complete the process. This is the 8th day and when I talked to them they told me they didn't know when it would be completed. I have had Farmers... Read more

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  • Sep 09
  • Travel
  • Damaged Flooring
  • 41

My damaged flooring, material & replacement, will cost me $1600 and they only paid $350 for material. It's not fair as would not have had to replace if their policy holder had not damaged it. Delivery people scratched flooring while removing appliances, plus damaged my back interior door on April 2, 2014. Finally got them to report claim, then was three week before heard from Travelers. ... Read more

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  • Aug 18
  • Property Insurance
  • Ohio, United States
  • Home Inspection
  • 60

Signed up and within 30 days of the home inspection they sent a letter wanting the asphalt driveway repaired/replaced within 2 weeks because grass was able to grow though some remote areas. Although this is not a liability issue their underwriters wouldn't back off this demand. This hassle is in addition to the ongoing 24/7 long hold times regardless of what time of day or night that you attempt... Read more

Was this review helpful? 1 0

Travelers is the worst insurance company out there , rude incompetent adjusters . Horrible service , I have cancelled all policies with them. Stay far away from travelers Add comment

Premium      

  • Aug 06
  • Travel
  • Ineffective Household Insurance
  • 172

i have busted pipe that caused leaks on the floor, walls and ceilings. initially, i did not call travelers because i wanted to fix the problem by repiping my house. when my plumber opens the walls and ceilings, he found water damage so the damage to my house was bigger than i thought. because of this, i called travelers to file a claim. the adjuster came to my house after 3 days of filing the... Read more

Was this review helpful? 1 0

     

  • Jul 24
  • Travel
  • Abrupt Service Cancellation
  • 1
  • 1
  • 69

I have been with Travelers for over 10 years I just received a letter saying they were dropping me for a moving violation ( clean driving record before this) Read more

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  • Jul 15
  • Finances
  • Atlanta, Georgia
  • Auto Insurance Cancellation
  • 144

I joined Travelers in April 2014, purchasing full coverage Auto Insurance. I made my down payment plus my monthly payments on time. I received a notice at the end of May that stated that my insurance was cancelled. I called and spoke with an underwriter that stated that they needed proof of previous insurance, which I faxed in. I asked why had they not asked for it and he stated that it was... Read more

Was this review helpful? 3 0
 
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